At LitKit, we want your SnapLight Pro to reach you quickly, safely, and ready for your next shoot, trip, or creator setup.

Order Processing

All orders are processed as quickly as possible after payment confirmation. Orders are usually prepared within 1–3 business days, excluding weekends and public holidays.

During busy periods, product launches, promotional campaigns, or high-demand restocks, processing times may be slightly longer.

Shipping Times

Estimated delivery times depend on your location and the shipping method available at checkout.

Typical delivery estimates:

• Domestic orders: 3–7 business days after dispatch
• International orders: 7–15 business days after dispatch

Please note that delivery times are estimates only and may vary due to courier delays, customs checks, weather conditions, or other factors outside our control.

Shipping Rates

Shipping rates are calculated and displayed at checkout before you complete your order. The final shipping cost may depend on your location, order value, and selected delivery method.

From time to time, LitKit may offer free shipping promotions. Any active free shipping offer will be shown on the website or at checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details where available.

Please allow up to 24–48 hours for tracking information to update after dispatch.

International Shipping

We may offer international shipping to selected locations. International customers are responsible for any customs duties, import taxes, VAT, or local fees charged by their country.

These charges are not included in the product price or shipping cost unless clearly stated at checkout.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate before placing your order.

LitKit is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping details provided by the customer.

If you notice an address mistake after placing your order, please contact us as soon as possible. We will do our best to update the details before dispatch, but changes cannot be guaranteed once the order has been processed.

Lost, Delayed, or Damaged Orders

If your order appears delayed, lost, or damaged in transit, please contact us with your order number and any relevant details.

We will work with the courier where possible to help resolve the issue. If your package arrives damaged, please keep the packaging and take clear photos so we can review the issue properly.

Pre-Orders and High-Demand Products

SnapLight Pro may occasionally be available for pre-order or during limited restock windows. If your order includes a pre-order item, the estimated dispatch date will be shown on the product page or communicated during the order process.

Orders containing pre-order items may ship once all items are available unless otherwise stated.

Contact Us

For shipping questions, order updates, or delivery support, please contact us at:

Email: support@litkit.co.uk
Store: LitKit